Warranty
All warranty must go through the manufacturer.
Glacier Pool Coolers, warrants all parts to be free from defects in materials and workmanship for a period of two years from the date of retail purchase. This warranty applies to both residential and commercial installations and is valid only for the original retail purchaser. The warranty is non transferable and applies only to products that remain in their original installation location.
What Is Not Covered
The limited warranty does not cover damage or failure resulting from:
- Improper installation, operation, or maintenance not performed according to manufacturer instructions
- Installation or service performed by third party installers
- Failure to maintain proper pool water chemistry including but not limited to pH, alkalinity, and total dissolved solids
- Abuse, neglect, accidents, fire, flood, lightning, insects, rodents, debris, or Acts of God
- Scaling, freezing, or inadequate water circulation
- Use of non authorized or non factory replacement parts or accessories
- Electrical issues such as incorrect wiring, power surges, or power outages
- Salt corrosion or rust caused by salt chlorinated pools
- Damage occurring during shipping or freight
Warranty Limitations
- Glacier Pool Coolers’ sole obligation is limited to the repair or replacement of defective parts, at their discretion
- Labor costs, removal or reinstallation charges, shipping, and transportation costs are not covered
- This warranty replaces all other warranties, expressed or implied, including implied warranties of merchantability or fitness for a particular purpose
- Glacier Pool Coolers is not responsible for incidental, consequential, indirect, or punitive damages
Additional Notes
Warranty coverage applies to parts only. Labor warranties, if any, are determined by the installer or service provider. Proper installation and ongoing maintenance are required to maintain warranty eligibility. Product registration may be required per manufacturer guidelines.
This information was updated on 01/12/26. For the most current information and full warranty policy please visit www.glacierpoolcoolers.com.
